Windows 10 Management with Scalefusion MDM: A Primer

One of the very first introductions of modern computers to today’s world was extended by Windows. Windows heavily popularized ‘personal computers’ and paved the way for creating a generation ready for self-administered, personal digital devices. Although we’ve come a long way today since then, the Windows operating system continues to be the most popular choice for desktops and laptops, grabbing around 70% of the total computer market share. It is imperative hence to embrace Windows modern management for provisioning, configuring and securing the Windows 10 computers used in the enterprise as well as the business environment.

Ultimate Guide to Windows 10 Mobile Device Management (MDM)

Read more: Why you need a Kiosk Lockdown Software for School Computers

In this article, let us dig deeper into the Windows usage in an enterprise environment, the challenges in managing a Windows device inventory and how Scalefusion steps in with its MDM. 

Challenges in Managing Windows 10 Devices

When devices as versatile as Windows 10 devices are used in the enterprise environment or for schools, they are deployed for diverse use cases and applications. While few devices do not require explicit management and control, quite a few device use-cases require the IT to have granular control over the devices. These devices can be customer-facing, unattended devices, devices deployed as digital signage, employee-facing devices used for work and devices used in educational environments. The IT teams responsible for these devices are continuously under pressure to provision the devices for dynamic requirements, ensuring that the devices are always up and running, there’s no roadblock to productivity and the security of the data and the device is intact.

In a nutshell, the IT teams responsible for a Windows environment in an enterprise, face the following challenges: 

  • Individual provisioning of devices
  • App provisioning and management
  • Configuring Windows 10 for the business-specific use case
  • Security and access control
  • Email and exchange configuration
  • Remote content management
  • Network and VPN configuration
  • Overviewing device inventory 
  • Troubleshooting device errors
  • Scheduling OS updates

Scalefusion Windows 10 MDM: Prerequisites

  • Operating System: Windows 10
  • Versions: Pro, Enterprise, Business, Education
  • Build Number: 1709
  • Devices: Desktops, Laptops, Surface Pro, Surface Core

Scalefusion Windows 10 MDM: Management Modes

It is important to understand that Windows 10 is an ownership agnostic operating system. For modern management, this means that the device policy application is similar for corporate-owned devices as well as employee-owned devices. The only differentiation can be initiated via management modes-

  • Fully-managed/ kiosk devices
  • COPE- Company-owned personally enabled 
  • BYOD- Employee-owned devices provisioned for work

The trend for BYO PCs has seen a huge upsurge, also thanks to the era of remote working and Scalefusion MDM enables policy configuration and device provisioning for COPE as well as BYO PCs alike. These devices are partially enabled, loaded with apps and content for business, have security policies in place but are not specifically restricted to work only. 

Ultimate Guide to Windows 10 Mobile Device Management (MDM)

Read more: How To Setup Kiosk Mode for Windows 10

Whereas the fully-managed/kiosk devices are work-only devices that are locked into stringent usage policies with only select apps and websites available. These devices are configured any of the following kiosk management modes:

Ultimate Guide to Windows 10 Mobile Device Management (MDM)
  • Single App Kiosk Mode

The Windows 10 devices are strictly locked to a single application. No other apps are accessible on the device. If the application is a browser, it is also known as kiosk browser mode. 

Read: Single App Kiosk Mode for Windows 10 Devices

  • Multi-App Kiosk Mode

In the multi-app kiosk mode, multiple apps are allowed on the Windows 10 kiosk. The IT teams can control the startup and the user experience while ensuring that the user can only access pre-approved applications. 

Further reading: How to Lockdown Windows 10 Devices in Multi-App Kiosk Mode

Windows 10 devices are known for their user experience and familiarity, hence it is critical that when these devices are configured in kiosk mode, the native Windows experience is undeterred. With Scalefusion MDM, the Windows 10 kiosk mode sits seamlessly in the existing environment helping to contribute to the end-user productivity.

Additional reading: How to Control User Experience via Kiosk Mode on Windows 10 devices

How Scalefusion Helps

Auto-provisioning and ease of enrollment

Windows 10 devices, when used for enterprises or education, need to be provisioned with usage policies, access control and useful contextual applications. The IT teams are burdened with individual provisioning of Windows devices after purchasing, unboxing and configuring them. Scalefusion Windows 10 MDM helps in the auto-provisioning of Windows 10 devices using Windows Autopilot program. New devices can be provisioned over the air with Zero-touch and can be shipped directly to the employee/student. On the first power-up, the devices are enrolled into the policies defined by the IT admin.

Ultimate Guide to Windows 10 Mobile Device Management (MDM)

For employee-owned devices or the devices that are already in use, configuring involves fetching them physically to provision them. Scalefusion MDM for Windows 10 solves this problem by adding users to the device management using Azure AD credentials. This helps in speeding up the process of provisioning devices that are in the field. 

Read more: Provision Windows 10 devices on Scalefusion with Windows Autopilot

Maintain ultimate data security

Data security is a prime concern when it comes to using digital devices for work, especially when the devices cannot be restricted to the corporate network parameters. Considering the ever-growing trend of remote working, it is inevitable that the Windows 10 laptops are used for business operations outside the known network. 

Remote working can usher in several security concerns that go beyond conventional security measures such as access control. With Scalefusion Windows 10 MDM, IT teams can enforce passwords, block access to unidentified apps and websites but in entirety, this is simply not enough, especially when the devices connect to unidentified, unknown networks. 

Read more: How to Maintain Security When Employees Work Remotely on Windows 10 Devices

Scalefusion Windows 10 MDM helps enterprises in expanding their security profile to employee-owned devices as well as BYO PCs operating outside the conventional office perimeters. Scalefusion simplifies the security of Windows 10 workstations irrespective of device ownership and on-prem/remote usage.

Here’s how:

Ultimate Guide to Windows 10 Mobile Device Management (MDM)
  • Windows Information Protection

With Windows Information Protection, the corporate data on the devices is made impregnable. The IT teams can define several security policies to the corporate data and app making it inaccessible for copying, sharing and accidental data leak even on unknown networks. With Scalefusion MDM, IT can define robust WIP policies and apply it to the device inventory with ease, without impacting the user experience on the devices. 

Windows Information Protection (WIP): The Ultimate Guide

  • BitLocker Encryption

Securing and recovering data on lost, stolen or decommissioned devices is a task, especially when the IT teams handle a large device inventory. With Scalefusion MDM, IT teams can leverage Microsoft’s BitLocker Encryption to encrypt and secure full volumes of their devices, also protecting it from accidental leakage.

Read more: How to Turn on Windows 10 BitLocker for Securing Corporate Data

Windows 10 Application Management

Windows 10 devices are known for their flexibility and ability to coalesce with the existing enterprise devices with ease, to offer a seamless working experience for the employees. Application management is crucial for productivity and with Scalefusion MDM, it is a breeze. IT teams can allow or block any app on the Windows 10 device inventory. Apps available in the Windows Business Store can be pushed, configured and updated remotely. Additionally, IT admins can also upload private UWP or Win32 apps and make them available on the device inventory. 

Ultimate Guide to Windows 10 Mobile Device Management (MDM)

Windows 10 Content Management

Making business resources available on remotely operating devices is critical for ensuring productivity. Moreover, Windows 10 devices are popularly deployed as digital signage and hence remote content update is pertinent for a Windows 10 MDM. Scalefusion MDM enables content management and collaboration with its native file sharing app called FileDock, using which IT teams can remotely publish, unpublish and update files, folders, documents, videos and presentations on the Windows 10 devices.

Ultimate Guide to Windows 10 Mobile Device Management (MDM)

Further reading: Set Up Digital Signage on Windows 10: A Step-By-Step Guide

Browser Management

When Windows 10 devices are installed in places with high public footfall as public browsers, it is important to have browser management on Windows 10 devices in place. Be it blocking websites with content inappropriate for public viewing to enabling shortcuts for recommended websites, from preventing browser history tracking to launching a fresh session for each new user. Scalefusion MDM for Windows 10 enables kiosk browser management wherein IT admins can allow only one website for use-cases such as schools or in-store retail kiosks or configure kiosk browser in single app mode

Control App Updates

Ultimate Guide to Windows 10 Mobile Device Management (MDM)

The Windows operating system is infamous for frequent OS updates and it can be a routinely stressful task for IT teams to ensure that all the devices in the inventory are up-to-date, the apps are performing with the new update and there are no loopholes to the security. With Scalefusion OS update management, IT teams can delay OS updates, schedule it or automate the updates.

Also read: How to Control Auto-Updates in Windows 10

Remote Troubleshooting

Scalefusion MDM for Windows 10 enables IT admins to improve device issue resolution time using Remote Cast. Remote Cast for Windows 10 enables IT admins to remotely mirror devices screens on the dashboard, the It admission can closely observe the device issues, take screenshots and provide step-wise guidance for troubleshooting. For unresolved issues, IT admins can raise context-aware support tickets

Explore: Scalefusion MDM for Windows 10 Datasheet

Summary

Scalefusion Windows 10 management is ever-evolving to keep up with the flexible demands of the Windows 10 enterprise users. Watch out this space for new features and updates of Windows 10 MDM.

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Thousands of businesses rely upon Scalefusion for managing their mobile device, desktops & laptops and other endpoints

Renuka Shahane is a Sr. Content Writer at Scalefusion. An engineering graduate, an Apple junkie and an avid reader, she has a 5+ years of experience in content creation, content strategy and PR for technology and web based startups.

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Thousands of businesses rely upon Scalefusion for managing their mobile device, desktops & laptops and other endpoints