The retail industry is no longer operating on the conventional background, where in-house salespersons are the only way for customers to find and reach their desired product. The digital wave has transformed retail operations- from inventory management, billing to offering a personalized shopping experience.
A POS or point of sale device is rapidly gaining popularity to offer the customers with a digital browsing experience, the ability to find and order the products in different sizes or colors and seamlessly completing the billing process.
But when it comes to choosing a POS machine, the options are overwhelming, especially for retailers who do not have prior experience in digital devices nor the bandwidth required to provision, secure and manage those devices. And this is where Windows POS systems shine through.
Let us discuss the top points that push Windows 10 based POS up in the list of best POS devices.
Windows 10 devices that are deployed as POS machines with a POS software running on them are going to have to be robust and reliable, not failing during the session. As a retailer, you do not want your customers to have a frustrating experience where the POS doesn’t perform or has several hiccups in the operation
Windows 10 devices have large, vibrant displays, come with stable updates and are low maintenance, so retailers can invest into a Windows POS machine and software combination and rest assured about the consistency of performance, with minimum downtimes. The frequent security patches and updates for Windows 10 devices further help in ensuring stability and reliability.
The POS machines are used either by the in-store staff or the customers, for self-billing and shopping. These two user groups might or might not have the technical expertise to navigate through an unfamiliar OS with complexity.
Making use of a Windows POS machine can ensure that the users can easily access and navigate through the POS software, make use of identifiable icons and leverage the user-friendly UX of Windows which is easy to adapt and use.
The Windows enterprise security is highly acclaimed and this is essential, especially for small and medium-sized retail businesses that do not have an IT/security infrastructure at the beck and call. Windows 10 based POS machines can be secured in their entirety, along with customer and shopping, billing data, thanks to the Windows security provisioning including firewall, digital identity certificates, mail extensions and encryption using BitLocker.
Retail businesses across the globe are now looking to go the POS way, especially in the era of social distancing where human contact needs to be minimized and POS machines can help do exactly that. Windows 10 devices have multilingual support, which means that not just the retail staff but also the customers from any geographical location can use the device without the hurdle of the language.
Training the staff on the usage also becomes easy because the language barrier is eliminated, and the staff will require less on-floor assistance and can speedily catch up with the transactions and operations done via Windows POS.
Going the digital way, investing in a device inventory, a POS software and an MDM for POS management can be overwhelming cost-wise, especially for small and midsize retailers. Windows 10 devices- be it standalone displays running on the Windows 10 OS or full-fledged laptops/desktops that can double up as a POS machine are affordable and offer great value for money.
As the number of POS machines in retail stores goes up, the question of how to choose the best POS is evident. But with these pointers, retail business owners can make an informed choice and choose the Windows POS machines without a blink of an eye!
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Renuka Shahane is a Sr. Content Writer at Scalefusion. An engineering graduate, an Apple junkie and an avid reader, she has a 5+ years of experience in content creation, content strategy and PR for technology and web based startups.
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