The number of businesses opting for SaaS products in their tech arsenal has been on the rise. However, there are instances where making a switch between products becomes inevitable. The reasons are variable—inadequate tech support, steep learning curve, scalability constraints, pricing flexibility—to name a few. One such SaaS solution where migration is sometimes on the IT cards is Unified Endpoint Management (UEM).
In this blog, let’s get to know how organizations can migrate or switch from Workspace ONE (formerly AirWatch) to Scalefusion.
Why Migrate from Workspace ONE to Scalefusion UEM?
- Four pricing plan options designed to meet the diverse needs of businesses, allowing them to select the plan that best suits their specific requirements.
- A 14-day trial period featuring access to selected enterprise-grade capabilities.
- In-depth product education and tailored advice provided by experienced product specialists.
- Premier customer support, offering an average initial response time of just 60 seconds and achieving an 80% first contact resolution rate through chat.
- Transparent pricing model without any concealed fees for setup or support.
- Flexible licensing options, enabling the removal of licenses from existing devices for reassignment to new devices.
- Exclusive training and substantial marketing support available for partners.
- Scalefusion holds certifications in ISO/IEC 27001:2013 and SOC-2 Type-2 compliance, in addition to adherence to GDPR and HIPAA regulations.
- Special pricing available for non-profit organizations and educational institutions.
Steps to Migrate to Scalefusion from Workspace ONE
I. Pre-migration
A pre-migration checklist is imperative to overcome the technical and operational hurdles when migrating from one UEM solution to another. Here’s a recommended pre-migration checklist:
- List out the devices and users within your organization (including BYOD).
- Categorize the devices according to their type and operating system.
- Detail the features you anticipate utilizing with the new UEM solution.
- Review and refresh your existing security protocols.
- Determine the optimal timeframe and establish a migration timeline.
- Educate your end users about the migration and the upcoming enrollment procedure.
- Execute a cloud backup of your current data.
- Perform a factory reset and deregister the devices from Workspace ONE.
II. Migration
After unenrolling your devices from the Workspace ONE platform, you’re ready to transition them to Scalefusion MDM. This move can be executed using any enrollment method that best suits the volume and operating system types of your devices. Scalefusion provides multiple over-the-air enrollment options for bulk device enrollment. Some key aspects that you should have covered are:
- Register with Scalefusion and set up your account configuration.
- Define and delegate roles.
- Develop a suite of policies for deployment across your devices.
- Select your ideal method for device enrollment.
- Establish a device enrollment framework.
- Incorporate directory services for mass user importation.
- Incorporate users into the Scalefusion dashboard, either by adding them directly or importing them.
- Prompt users to initiate device enrollment with Scalefusion
- Set an enrollment deadline after which CEA will be applicable
III. Post-migration
Following the successful transition of your devices from Workspace ONE to Scalefusion, it’s recommended to review your device inventory to verify the successful enrollment and management under Scalefusion. IT administrators should also confirm the cessation of all Workspace ONE services and ensure devices are operating under updated policies. Additionally, implementing surveys can serve as an effective method for collecting feedback from IT team members and identifying any challenges they encounter while adapting to the Scalefusion console.
Key Elements of a Successful UEM Migration
Apart from the above critical three steps, there are some additional elements that can ensure a seamless from Workspace ONE to Scalefusion.
Transparent Communication with End Users
Ensure end users are thoroughly briefed on the upcoming transition, outlining the specific actions they need to take, such as performing a device wipe, navigating through the initial setup assistant, and others. Engaging users in the enrollment process empowers them and fosters a sense of ownership in the device management process.
Don’t Go Overboard with the Migration
Begin the migration process by conducting trials on a select number of devices across all platforms to refine and enhance the migration procedures and identify any configuration discrepancies. This step is crucial for confirming the effectiveness of your migration strategy.
It is advisable to adopt a gradual approach to device migration, increasing the number of devices with each subsequent group. This strategy enables the early detection and resolution of problems with a manageable segment of devices before proceeding to larger portions of the device fleet.
Sign up with Scalefusion for a 14-day Free Trial
Experience an alternative to Workspace ONE (AirWatch), i.e., Scalefusion UEM, firsthand with a free 14-day trial. Explore its comprehensive features and functionalities, gaining a deeper insight into the product. This opportunity facilitates a quicker and more efficient migration process, ensuring you make the most informed decision.
You can even get in touch with our sales team for further assistance and customization as per your migration requirements.
