Computer Device Management: A Primer

  • January 6, 2023

Device usage has been on a continuous rise as businesses adopt the latest technologies focusing on automation to boost productivity. Typically, these devices need the best management and security to benefit business interests. Companies use multiple devices ranging from mobile phones, tablets, computers, laptops, and PCs for various functions. In some cases, employees get their own devices and use them at work. Corporate devices are either employee-based or customer-based, depending on the use case. Managing these corporate devices running on different operating systems is crucial to secure confidential data.

What is Computer Device Management

What is Computer Device Management?

Computer device management software allows organizations to manage and secure various endpoints and devices used in diverse business operations. It’s used to manage devices virtually, while also limiting hardware peripherals through extensive control over external settings. It simplifies IT functions and reduces IT workload for provisioning, managing, and securing devices, all through a single console. IT admins can get insights on devices and summarize reports on device health and performance by using a mobile device management (MDM) solution.

Learn More: What is Mobile Device Management (MDM)?

Device Management on Different Operating Systems

Companies use multiple devices running on different operating systems, most of which are Android, Windows, mac, and iOS. MDM providers partner with these OEMs to provide extensive device management features. MDM facilitates device enrollment, out-of-the-box provisioning of devices, and pre-configuring devices with required policies and centralized settings that can be controlled from an MDM dashboard. Device management helps streamline IT control across all devices irrespective of the OS or the type of device.

Most computers and laptops used are either Windows or mac. Windows and Mac provide a lot of security features of their own. Additionally, when these devices are coupled with a device management solution, it provides more granular control to ensure comprehensive security of the devices. MDM supports the entire device lifecycle and manages a diverse device inventory.

Computer Device Management for Windows

Windows is a common and popular OS for laptops and PCs, and device manager software works best with most versions of Windows. Windows 10/11 enables modern device management modes as these OS versions have inbuilt capabilities that support any MDM solution. Windows MDM helps configure Windows 7 and Windows 8.1 devices as kiosk devices. Additionally, Windows patch management in an MDM automates OS updates that include installation, testing, and deployment of patches to ensure the system runs safely and performs the best. Another important feature of Windows device management for computers and PCs is Windows Powershell Scripting, which uses scripting for task automation in the management of devices.

Computer Device Management for macOS

macOS devices are well-known in the corporate world due to their extended security. An Apple MDM solution enables IT teams to manage and secure mac computers and laptops with easy enrollment, automatic app installation, and a range of macOS-specific security settings. Apple Device Enrollment Program (DEP) allows bulk enrollment of devices at an OEM level and provisioning it directly to users. Apple Business Manager portal helps deploy these devices and users can get started with the devices as soon as they receive them. The Volume Purchase Program (VPP) allows bulk purchase of apps and e-books from the App Store and it can be easily synced to an MDM dashboard. In addition, the work data settings in an MDM help create containers on macOS devices for efficient BYOD management.

What are the Features of Computer Device Management?

Computer device management apps for computer systems offer many features once IT admins enroll devices into these apps. Following are some important features of device management. 

Security Management

MDM helps configure various device management policies that secure corporate data and prevent data leakages. The security policies protect devices from malware attacks and phishing activities that may compromise corporate data. Also, this feature comes in handy when a device is lost or stolen. MDM also pushes alert messages to users in case there’s a breach of security protocols.

Application Management

An MDM allows silent installation or uninstallation of apps on devices from the App Store. Enterprise app management becomes seamless through the Enterprise App store in an MDM. IT admins can configure, update, and push applications from the MDM dashboard to managed computers and PCs. Apps and websites can also be whitelisted or blacklisted, depending on their relevance.

Location Tracking

IT admins can set computer devices for use within specific limits. If in any case, the device is out of set limits, the device will get locked. Settings can be made such that the devices get locked outside the workplace. This feature is an additional safeguard against theft.

BYOD Support

With MDM, IT teams can manage employee-owned devices as some employees prefer to use their own devices for corporate work. The work container or work data settings help separate corporate data and secure the container so that there are no data leaks or data sharing. BYOD management helps keep a balance between corporate data security and user privacy.

Kiosk Support

One of the important features of MDM is kiosk management. Computer devices can be locked down to a single app or multi-app kiosk mode for different use cases to fulfill dedicated purposes using an MDM. Kiosk mode enables IT admins to run devices on a single app or a set of selected apps with device setting limitations so that users can’t manipulate the devices.

Data Encryption

Data encryption is an essential feature of MDM for devices, whether they are corporate-owned or employee-owned. An MDM solution provides data encryption across all OS platforms so that corporate data remains safe and there’s no risk of data leaks. Computers and laptops need to have data encryption in place to ensure security.

Secure Internet Access

Computer device management allows devices to connect to only secured internet sources and blocks them from using public or private networks that may be harmful. Devices when open to common networks may lead to data leakages and also cause malware attacks threatening the device’s security.

Computer Device Management with Scalefusion

Scalefusion MDM software is one of the best solutions for end-to-end management and security of computer devices. It makes configuring a device simple, with an easy-to-use dashboard and extensive features to exercise wide control over such devices. Apart from the ones mentioned above, some features that make Scalefusion the best computer device management solution are-

  • Reports and Deep-dive Analytics – The Scalefusion dashboard provides information on the entire device fleet of the organization and helps track all devices through a single console. It helps keep a close check on device policy violations while ensuring effective device management.
  • VoIP with Remote Cast and Control – Scalefusion MDM allows you to remotely cast device screens and enforce real-time changes to the settings of devices to troubleshoot issues. Computer device management can become cumbersome without this feature, as reaching every device in person is manually intensive. This feature keeps device downtime at bay, ensuring devices work to their full capacity.
  • Customer Support– Scalefusion is known for its prompt service and customer satisfaction. The support team ensures customers get round-the-clock assistance and have the best device management experience.

Final words…

Computer device management is as crucial as the management of all other mobile devices as all corporate devices handle sensitive corporate data. Scalefusion MDM provides extensive features and capabilities to manage computer devices remotely. It is a budget-friendly solution that helps businesses decide and choose the features most relevant to their nature of work. Scalefusion MDM allows configuration of device settings and policies and helps track the entire device fleet from a dedicated dashboard.

Start your 14-day free trial of Scalefusion MDM now and simplify the management of your computer devices!

Thousands of businesses rely upon Scalefusion for managing their mobile device, desktops, laptops and other endpoints

Chinmoyee is a Content Writer at Scalefusion. She is an engineer who loves writing, a tech enthusiast with prior experience in SaaS and enjoys developing great content ideas, content strategizing and content marketing.
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