Emerging digital technologies like Mobility, Cloud Computing, Social Media, Big Data, AI (called as Digital Five Forces) has brought a paradigm shift in the way people and organizations work, big or small across different industries. And out of all these recent technologies, mobility is considered as the face of the enterprise to their clients as well as to their own employees.
The ubiquity of mobile devices with continuously evolving technology and cloud services have changed the business models. Enterprises are spread across geographies, offices and employees are located all over the world. Mobility has changed the business processes as different types of work, drift people and locations best suited for them. Information is readily available and unnecessary delays are also eliminated. Enterprise needs to merge various communication channels and different devices in their corporate network. Even, users select devices, install their apps, and work when and where they please Hence, the need for adopting enterprise mobility solutions has become critical from the past few years.
The above infographic was a predictive presentation done in 2013 by Mediafly
The biggest challenge which the organizations face is that business data is transferred across the wide range of mobile devices and applications which may not be at enterprise standards. Enterprises need to manage workforce mobility as well as keep data safe and secure. This demands new skills, technology and methods of managing data and devices.
Mobile Device Management solutions are widely used in banking, financial and insurance (BFSI), manufacturing, retail, transportations & logistics, healthcare and IT to manage and secure deployed mobile devices. According to Transparency Market Research, between 2015 and 2022, applications of enterprise mobility across the BFSI industry will increase at CAGR of 25.7%. IT and Telecommunication industries are also expected to be influential industries for enterprise mobility market and expected to contribute nearly US$151.12bn by 2022. Other service industries like hospitality, retail, manufacturing, and automation are also expected to lead to excellent revenues in the given period.
We will take a few industries vertical to understand how enterprise mobility is transforming these sectors –
The strength of the economy of any country is reflected in its banking and financial system. Enterprise Mobility helps the financial sector to adapt smoothly. For an e.g., Banks and other financial institutions now offer facilities like mobile banking, mobile payments, apps, a trading platform for real-time trading, real-time market tracking and so on. Insurance companies, deploy its agents to locations of any catastrophes with mobile devices and solution which can leverage geo-location, uploading site photos and videos, online documents and form submissions which all leads to speedy claim processing benefitting both the companies and the common people. Mobilized agents can reach target markets faster and satisfy the customers, as they are provided with the access to information from anywhere and anytime. Data collection also becomes possible in a feasible way which helps to get better insight into customer requirements.
Mobility solutions in manufacturing have been adopted by companies for improving customer interactions, inventory management, quality and asset tracking. In many ways, use of mobility in manufacturing sectors is driving to redesign their technology strategies to leverage the best out of the digital revolution. For an e.g., GPS enabled rugged devices deployed in dump trucks allows the supervisor to track the assets remotely. Another example is of an automobile company who use mobility solutions to capture the defect data and raw material consumption data. They can even recall the faulty vehicles from a particular batch and hence save a considerable amount of cost. Supply Chain Management is a critical area where mobility solutions like RFID, helps substantially to improve the processes wherein it reduces errors in the good movements and simplify and speed up the warehouse operations.
A wide range of mobile applications for e.g. mPOS has made its ways into retail in addition to unified customer engagement platforms and inventory & warehouse management. In order to enhance the customer experience, retailers use tablets, kiosks and digital signages. For an e.g. to check for an item whether it is available in the store, if not then salesperson can directly place an online order there and then itself. Again, for a multi-store retail brand, its workforce is distributed in multiple stores, the company requires the data, collaborations and process execution which all can be mobile-enabled.
Mobility has facilitated the healthcare immensely through which the administrative tasks are simplified for e.g. critical documents like patient’s history, treatment and medication details etc can be centralized which can be accessed by the doctors and the other healthcare professionals. Thus, with MDM for healthcare, the healthcare professionals get more time to cater to patients rather than spending time in documentation and streamlining the information.
Education is another key sector, which has revolutionized the teaching methodology from its core. The books have been replaced by online content and there are numerous apps which aides learning. Collaboration between students and teachers has become easy outside classrooms. Other sectors which are benefitted are hospitality, transportation, construction & real-estate.
For successful enterprise mobility, organizations need to have a strong & comprehensive enterprise mobility management solution which manages, controls and secures all the mobile devices and assures the seamless functioning of the mobility solutions in the organization.
For more information on Enterprise Mobility Management Solution visit our website https://scalefusion.com or contact our sales & support.
Nema Buch is a Research & Marketing professional, also writes for Scalefusion on Enterprise Mobility trends, SaaS, and different Industry Verticals.