How to Block Outgoing Calls and SMS on Android Devices

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    Driving efficient communication between teams in an organization is essential to drive collaboration. While companies extend mobile devices with calling functionality to streamline inter-team communication, it also raises the disadvantage of added cellular costs occurring from personal use.

    Restricting calling functionality only for business purposes can immensely help in reducing unnecessary cellular costs and improving employee productivity.

    Ways to Block outgoing calls and texts messages on Android devices

    Scalefusion helps in blocking outgoing and incoming calls and messages on your Android smartphones to protect your privacy. To block outgoing calls and messages, simply do not enable the Android messaging and Dialer app from the device. If you do not enable these Android apps in your kiosk lockdown mode, they will not appear on your kiosk screen. 

    Kiosk Lockdown Mode, simply means that the regular home screen of the device is replaced by the password-protected custom home screen. This creates a secure environment that blocks users from accessing the dialer /SMS Apps. This will prevent users from making calls or messages. Scalefusion acts as an incoming & outgoing call blocker by not giving access to the dialer app, and it restricts displaying incoming or outgoing numbers from appearing on caller id.

    Blocking calls and texts with Eva

    Scalefusion powers communication between managed devices with Eva Team Communication App. With Eva, IT teams can create business specific number lists and allow work-only calls on managed devices. To acquire better control and regulate calling within the organization, IT can block incoming calls or outgoing calls and texts in Android devices managed with Scalefusion.

    Learn how to block outgoing calls and incoming calls on Android Phones with a Step-by-step process

    To begin with, ensure that:

    • Your device is enrolled in Scalefusion
    • Eva Communication Suite is enabled on your Scalefusion account
    • Eva app is published on your enrolled device

    1. Navigate to the Eva Communication Suite section on the dashboard. Select the Phone Section.

    2. Start by creating a Contact List. The device users will be allowed to exchange calls only between this contact list.

    3. Start configuring the contact list. You can add contacts to the contact list at this point. You can also configure it to block incoming and outgoing call settings for the entire contact list.

    4. You can also configure settings for individual contacts in the list. You can selectively block all outgoing calls but also block incoming calls from a particular contact.

    5. To edit the existing contact list, you can navigate back to the contact list and click on the dropdown. You can customize the incoming and outgoing call settings at this step.

    Blocking outgoing calls and messages will give you control over the devices and make it more secure to use in an organization. This also helps in keeping the employee focused on the job and make sure devices are put to use for the intended purpose.

    Renuka Shahane
    Renuka Shahane
    Renuka Shahane is an avid reader who loves writing about technology. She is an engineering graduate with 10+ years of experience in content creation, content strategy and PR for web-based startups.

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