Modern enterprises around the world are driven by smart mobile devices today – so much so that the employees are dependent on these handheld devices to a large extent. Whether working from the office premise, on-the-go, from home or from the field interacting with customers and stakeholders, mobile devices are reshaping the entire workflow environment with faster data access, quick decision-making, enhanced communications, accurate process mapping – thanks to the advanced business apps that are integrated with enterprise software and operations systems.
However, the myths and hearsays about enterprise mobility always exist! Companies misled by these illusions hardly get to see the right benefit out of mobility solutions, leave alone identifying them! In some cases, these myths just turn into excuses for them to not embrace business mobility, again it takes courage and effort to break out of the comfort zone and accept constructive disruption.
Let’s look at these top 7 enterprise mobility myths and debunk them for good!
Enterprise mobility is driven by both cultural and technological factors and it’s not just the business leaders’ responsibility to make it a success. The technical and interpersonal maturity of the device users at large also make a lot of difference and to have a full-fledged enterprise mobility requires a whole lot of processes in place. But before all that, companies need to demystify their thoughts about these following false perceptions
Myth 1: It hardly matters what kind of mobile devices the company uses
FACT: It definitely does! In fact, the success of enterprise mobility within your company will heavily depend on using the right set of mobile devices and technologies to drive your business goals home. Every mobile device is uniquely built to serve specific enterprise purposes and comes with its own set of benefits, use cases, features, disadvantages, screen size, resolution, platforms, and technical functionalities. It’s more than important to first understand the enterprise requirements, users’ challenges and business returns before deciding on the enterprise mobile devices, which can meet the purposes based on their capabilities and compatibility.
Myth 2: Isn’t enterprise mobility all about just developing enterprise app?
FACT: Enterprise mobility is so much more than just developing, deploying and using enterprise apps. Of course, it is one of the most vital aspects that drives business mobility, employee productivity and operational effectiveness but it alone doesn’t define enterprise mobility. Besides building enterprise apps, enterprise mobility signifies enhanced user experience, improved company-wide IT security, better customer experience, quick and easy team-wide communication and collaboration, IT and device troubleshooting, establishing mobility policies and IT governance processes, usage analytics and above all implementing the right MDM solution to drive it all with ease and efficiency.
Myth 3: Mobile Device Management interferes with employee privacy
FACT: An MDM solution needs the enterprise employees to download and install its app on the mobile devices to properly operate and apply dynamic device usage and security policies. While it is most crucial to protect corporate data from falling into the wrong hands and cyber attacks by blocking access to certain apps, device features and websites, MDM never intrudes into the device user’s personal profile, apps and information. This is particularly explainable in a situation wherein a company has a robust BYOD policy in place. MDM solution simply fortifies corporate data security and enhances employee productivity and flexibility, without reading any of the locally stored personal information or data. A competent MDM solution always knows how to manage a work profile in an employee-owned device.
Myth 4: Enterprise mobility is just meant for the IT admins and not the employees
FACT: It isn’t true at all! Rather, enterprise mobility creates a win-win situation for the IT team, employees/device users as well as for the business leaders. Although the implementation requires numerous IT efforts like gathering the right mobile devices, setting of IT and device usage policies, implementation of apt software and hardware, security settings and so on, the complete execution of a successful enterprise mobility as an enterprise policy requires full support from the business leaders, decision makers and the technical development team. Besides that, the device users aka the employees too have a strong role to play to accelerate the benefits of enterprise mobility. Being the end users, their experience, skill set, technical knowledge, digital wellbeing, adherence to the right policies and responsible decision making makes a lot of difference.
Myth 5: You just need a software installation for Enterprise Mobility Management
FACT: It surely goes beyond just installing a software. Enterprise Mobility Management (EMM) comes with some core elements known as Mobile Device Management, Mobile Application Management, Mobile Identity and Access Management and Mobile Content Management. While working with an EMM vendor, companies need to understand the prerequisites to drive successful enterprise mobility across the organization. To start with, it is important to know how much technical training will the workforce required and what kind of mobile devices are already in place, who are the employees that are going to use this solution and how to protect the corporate data lying on these devices, what are the job functions and roles of these device users, how tech-savvy are they to embrace an EMM solution at work, what threat protection measures the IT team will take, what are the enterprise applications to be used and so on.
Myth 6. Wait, now we also need a corporate mobility policy and strategy at place?
FACT: Unfortunately, just having the willingness to implement enterprise mobility won’t guarantee your company successful results out of enterprise mobility. Also, just providing the mobile devices to the employees are not enough to kickstart the entire EMM process. A company must have a set of documented mobility policies and strategies in place comprising all the elements like technical knowhow, budget, challenges, business goals, desired results and to-do items around aspects like app management, data storage, data usage, data collection, data security, user privacy and experience, adherence to government regulations, cyber security measures, employee training, choosing the right networking tools, implementing the right service delivery model, enabling the IT team with the right set of roles and responsibilities.
Myth 7. Enterprise mobility is unaffordable for our business!
FACT: While implementing enterprise mobility across the organization might turn out to be a complex and expensive effort requiring considerable infrastructural and technological changes, companies should not look at it as something unaffordable. True that small-size companies might deal with budgetary restraints, but mid-size and big enterprises should realize and identify the long-term gains and business value promoted by tech investments and business mobility. It doesn’t only enhance employee productivity and work efficiency, it also helps in reducing cost associated with office space and fosters cost-effective policies like BYOD, which collectively results in huge ROI. On the other hand, it improves customer experience, marketing outcomes, leads to faster time-to-market and fastens the overall revenue generation process.
Enterprise mobility is becoming the bloodline for modern companies, not only because of its innumerable business benefits, customer value and user experience but also because it creates an environment of overall efficiency, proactiveness, flexibility and workflow excellence, which leads to a 360-degree business returns driven by simplicity, innovation and transparency.
When it comes to driving a flawless enterprise mobility across your organization, trust no less than the best MDM solution to manage, monitor and secure all your endpoints data, apps, and content with utmost ease and simplicity.
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