Ensure Simplified Business Communication with Eva

  • September 28, 2018

We have recently launched Eva Communication Suite for our Mobile Device Management Solution, Scalefusion. It facilitates effective team communication, especially with their field force with key business communication tools. It enables seamless but at the same time highly controlled real-time communication through a single application across the organization.

We persistently endeavour to innovate for adding value to our core product- Scalefusion MDM for managing mobile devices. We highly value our customer feedback and work diligently towards solving their problems. As a part of that, since one of their key challenge was the streamlined & effective Team Communication and Call management at the organizational level, we came up with the solution – EVA. Eva Messenger with the Notification Bot was the first step towards it. Now, we have added Eva Phone, which solves the Call & Contact management challenges.

How Eva can improve your team communication?

EVA communication suite simplifies the way you interact, communicate or connect with your field force and co-workers, who are using mobile devices that are locked with Scalefusion. You can smartly manage your team from anywhere and anytime.

You can stay closely connected with real-time instant messaging for business, call, and receive alerts & notification. You can have a unified contact list, and block incoming and outgoing calls which can be set differently for different devices profiles or the group profiles.

In all, Eva Communication Suite offers the following features,

  1. Two-way chat between the device user and account administrator
  2. VoIP Calling
  3. Block Incoming/Outgoing Calls
  4. Set Contact Specific Calling Restrictions
  5. Powerful Contact Management
  6. Maintain Unified Contacts List across your organization
  7. Custom Dialler with Enhanced Controls
  8. Real-time Account Activity Notifications & Alerts
  9. Voice-Messaging capability
  10. Image-sharing functionality

Major Components of Eva Communication Suite

Eva Messenger is a smart app facilitating Chat and VoIP calling functionality between Admin & devices. The differentiating factor of Eva is that it does not allow your users to add/connect with people who are not part of your organization. Only, Scalefusion administrators and team members with locked devices can avail instant messaging for business through EVA.

Eva Phone provides powerful Contact Management & SIM/Cellular Call Capabilities. You can leverage the Scalefusion managed devices, by giving you options to create and publish unified contact lists across your organizations. Establishing a two-way communication channel whenever there is an issue or concern to be discussed. It also gives you control over your corporate-owned mobile bills by giving you a close watch over outgoing and incoming calls.

Eva Notifications provides real-time alerts & updates regarding your devices. Who are using mobile devices that are locked with Scalefusion, and avail instant messaging for business. Hence makes the team communication easy, effective and gives the updated device information.

To sum up, Scalefusion, not only manages the devices and data but also facilitates seamless business communication & ensuring support between the admin and the other device users. It provides the right tools for business communication.

About the Author

Nema Buch is a Research & Marketing professional, also writes for Scalefusion on Enterprise Mobility trends, SaaS, and different Industry Verticals.

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