The growing expansion and usage of mobile technologies are blurring the lines between work and home – ideally, as we are now empowered to work from anywhere on earth. As companies are exploring new horizons of a ‘mobile first’ world, employees are leveraging the influx of smartphones, tablets, and other handheld devices while carrying on with their work on-the-go – meeting customers, offering on-field services, enabling sales, reaching out to stakeholders, driving and transferring goods, managing workflows, tracking processes and so on. Connect, collaborate, communicate and control – these have become the 4 keywords associated with successful enforcement of a mobile workforce.
According to Forrester, ‘By 2020, the mobile workforce population is expected to reach 105 million—nearly three-quarters of the total U.S. workforce.’ So, what are those few significant factors that a company must consider, to drive a successful mobile workforce?
The first step to having a successful mobile workforce is to ensure that your company really needs one! The core objectives behind letting your employees work from anywhere, anytime should be to enhance customer service, promote employee productivity and grow business revenues while ensuring relevance, accuracy, and security of enterprise data and customer information. This involves having clear communication between the employees and the IT leaders, where the later must convey the set of expectations, deliverables, and company regulations with utmost clarity.
Second, the right deployment option must be determined to know if the company can implement BYOD as a practice or will deploy COPE (company-owned personally enabled) as a strategy. This will further help to regularize the entire mobile landscape for the company and its employees. Employees must feel a combined sense of freedom as well as answerability while working in an environment of enterprise mobility.
Also, it is also important to ensure that your workforce is well-trained and well-versed with terms and concepts like Mobile Device Management (MDM), Mobile Application Management, Enterprise Mobility Management, Endpoint Management, and similar mobile computing technologies. The other considerable factors are to use data to evaluate the workforce’s performance and to select key metrics to drive your business outcomes.
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The next vital thing is to assess all barriers and challenges in adopting the concept of a mobile workforce. IT leaders and CTOs must lay a foundation of foolproof and seamless processes, frameworks, and workflows when it will come to confront challenges like,
Driving a successful mobile workforce implies employing the right technologies and syncing their workflows in a way that eliminates complexity, security risks, and technical interruptions and promotes user engagement, employee performance, and cost efficiency. A well-laid mobile strategy starts with implementing a robust mobile cloud computing technology and integrating the same with flawless workflows.
Also, companies need to consistently harness futuristic and more relevant technologies that are capable of innovating, supporting and disrupting the dynamic environment of a mobile workforce. Technologies such as IoT, Artificial Intelligence software, Big Data, Analytics, Cloud Computing, and location-based techniques are transforming the face of a mobile workforce, and the rising influx of powerful SaaS products are reimagining the entire user experience driving transparency, simplicity, efficiency, and output.
While managing a mobile workforce, companies can also consider technological solutions that come in the form of powerful Mobile Device Management, Unified Endpoint Management, and Enterprise Mobility Management, which help companies secure, manage and supervise the enterprise-owned devices used by the employees on the go to promote data and device security along with employee productivity. Leveraging these latest technologies will require the company to ensure that the benefits are provided at all levels of the company, including user experience, employee performance, customer service, operations, marketing, and IT regulations.
As a robust, powerful, and intuitive MDM solution meant for SMBs and large enterprises, Scalefusion will be the perfect choice to manage, secure, control, and supervise your enterprise-owned devices used by your mobile workforce. Being an all-inclusive solution, Scalefusion offers a comprehensive MDM, MAM, and MCM solution that is suitable for multiple operating systems, and its full-blown capabilities along with a single dashboard redefine simplicity blended with efficiency.