The Mobile Device Management industry is getting crowded with several players in the market. The competition is getting tougher and the customers’ expectations are on an all-time high. As mobile technologies are advancing at a maddening pace, innovations and product development have become super-crucial considerations for the MDM solution providers. But is it just a great product that a customer seeks from an MDM solution vendor?
Top-rated features and capabilities are definitely one of the ‘most-wanted’ factors that drive customers to choose one vendor over the other, but that’s not all! Customers today seek a wholesome positive experience from the initial conversation with the salesperson until they continue with the vendor. So, here I explored the 10 most popular reasons why Scalefusion is admired amongst the customers and my findings are collated from the Capterra and G2Crowd reviews. Read on to know why Scalefusion as an MDM solution is preferred by its customers all over the globe.
INSIGHTS FROM CAPTERRA
- A gamut of awesome product features
According to our customers, the best part about using Scalefusion as an MDM software is the bunch of intelligent and robust features it offers to its customers to scale their businesses. Some of the most-wanted capabilities that we offer are Remote Cast and Control, EVA Communication Suite, DeepDive, Workflows, InterOps, private app store space, ProSurf kiosk browser, Mobile Content Management, and Mobile App Management. Apart from these, there is an elongated list of other valuable features that are built keeping in mind the varied business use cases in the overall device management process. You can check out the list of our unique solution features by clicking on the ‘Features’ tab on the website.
2. An always dependable customer service
Scalefusion always goes the extra mile to make customers feel satisfied at the end of every interaction. Our customers have time and again appreciated our prompt, precise, and on-time responses. We are not only great listeners, but we also take time to understand their pain points, assure that we have understood them right, make amends wherever required, and take supportive measures to resolve their queries at the earliest. Rather we are proud to be one of the few players who don’t stop at just providing customer support at every stage of communication but also ensure that the customer is successful in leveraging our product to meet his/her business needs. Take a look at this page to know how we maintained long-term customer relationships with success.
3. Ultimate cost-efficiency
An extremely cost-effective product, Scalefusion is known for its competitive pricing structure, making sure that customers only pay for what they require and use. Our simplistic and reasonable pricing framework is much appreciated by our customers who have often expressed their delight about our free customer support and transparent feature-cost parity. We don’t have any set-up fee and also offer a free 14-day trial period for customers who are willing to try out our product. We have a flexible and realistic pricing plan and are always open to extend our quick support in case of any customer query or confusion regarding the same. Check out our pricing structure and see for yourself!
4. Stable, secure and scalable
Scalefusion is highly stable and comprehensive as a mobile device management solution as there’s nothing unpredictable about the features and capabilities. We are consistent with our product development, innovation, as well as updates and patches that make us a dependable MDM solution. At the same time, we are constantly upgrading our security settings and policies like file doc and message encryption, as we give company data protection the topmost priority. Scalefusion extends multi-OS support for multiple company-owned and employee-owned endpoints such as kiosks, smartphones, tablets, desktops, digital signages, mPoS, Android TVs, MacBook Pro, iPads, rugged devices, and so on.
5. A multi-purpose MDM with UEM capabilities
An MDM with multi-OS support, Scalefusion comes with powerful UEM capabilities that enable the IT teams to seamlessly manage, monitor, and secure a gamut of company-owned and employee-owned devices remotely from a single dashboard. Scalefusion DeepDive makes it possible for the IT admin to have a bird’s eye view of all the managed and enrolled devices across all OSs (visible from the dashboard) and to have a full view of the device inventory, the device health status along with real-time information about platform summary, device and data details, compliance violations, mobile content management and many more.
INSIGHTS FROM G2CROWD
- Ease-of-use and simplicity of the dashboard
Scalefusion’s simple and extremely easy-to-use dashboard just adds to the customers’ delight. Once a customer sign-in to get access to the dashboard, he/she gets a 14-day free trial to explore our core features. Scalefusion focuses on seamlessly solving the IT managers’ problems around quicker device provisioning, enforcing dynamic policies, device & data security, remote device troubleshooting, enterprise communications, and intuitive visualization of all devices. We have an agile team that is constantly serving the customers, trying to resolve their issues and add to the product’s technical value. The simplicity, transparency, and directness of our product aid the IT admin to comprehend its features and functionalities with real ease.
2. Speedy product development and innovation
We follow a strong product roadmap, give importance to valuable customer feedback, adhere to the dynamic market demands, and are capable to adapt to the market needs quickly. Customers will especially love Scalefusion ‘InterOps’ – a set of capabilities (including ITSM integration, Remote Cast and Control, and EVA Communication Suite) that are tightly integrated with our MDM solution to help IT managers streamline the entire device management operations and support the modern workforce with seamless integration with other business solutions and driving effective synergy across business divisions. Our product aims to empower the IT managers – making their life easy and hassle-free so they can focus on driving flawless IT processes that are strategic to the business continuity.
3. Excellent multi-OS device management support
Apart from being loved for our super-efficient customer support that is ever-ready to solve customer issues with promptness, our MDM solution is also known for building and extending capabilities and expertise in order to support device management for multiple platforms. At present we are offering support for OSs including Android, Windows 10, iOS, and macOS. When it comes to the features and functionalities, we are constantly working towards maintaining parity between them across all platforms and enable the IT admins to quickly enroll devices, streamline policy enforcement, automate application management, monitor & secure your device inventory, troubleshoot & fix on-field issues.
4. An EMM solution that actually works
As a trusted partner for driving Enterprise Mobility Management for organizations across the globe, Scalefusion helps the IT teams secure and manage company-owned and BYO devices while enhancing employee productivity and efficiency by creating a highly agile mobile strategy independent of perimeters and boundaries. Scalefusion offers a single and centralized platform to manage and secure endpoints, an enterprise communications suite, and a set of capabilities to streamline device management operations. It empowers IT admins to manage various endpoints such as smartphones, tablets, laptops, rugged devices, mPOS, and digital signages through a single management platform.
5. A fully comprehensive and secure MDM solution
To sum it all up, Scalefusion has emerged as a fully capable and comprehensive Mobile Device Management solution that bridges the gap between a security-focused and compliance-driven company IT team, and the modern mobile workforce that thrives on productivity, work efficiency, and process transparency. Scalefusion comes loaded with robust and context-aware features and functionalities that aid more than just overall enterprise device management, it facilitates smooth functioning of the company IT processes, strengthens cybersecurity measures, drives effective and informed decision-making while enhancing overall user yield and device performance at all levels and across multiple industrial sectors. Scalefusion has IT covered from all angles, so your company can focus on its core business areas.