The term endpoint has more connotations today than ever before. It’s almost as if it has merged with the usage of devices in organizations—mobile or stationed. It implies that whether it’s an Android smartphone, a Windows desktop, an Apple MacBook or iOS tab, a POS terminal, a self-service kiosk, digital signage, a wayfinder, or a smart IoT device—they’re all endpoints. This entire gamut of endpoints requires the best endpoint management software.
Let’s peek into some of the prominent endpoint management (also called unified endpoint management or UEM) software that businesses should consider in 2024.
Best Endpoint Management Software
|1) Scalefusion – User-friendly, cloud-based unified endpoint management for large enterprises and SMBs. Offers remote management, app distribution, and security features.
|2) NinjaOne – NinjaOne is an IT management software with an integrated endpoint management approach. Offers a powerful and intuitive platform tailored for streamlined IT management.
|3) ManageEngine Endpoint Central – ManageEngine Endpoint Central is an all-in-one solution for organizations to manage and secure their diverse endpoints efficiently.
|4) Microsoft Intune: Enterprise-level endpoint management solution with integration across the Microsoft product suite. Offers endpoint and app management, conditional access, and endpoint protection.
|5) VMware Workspace ONE: UEM solution for enterprises with a large number of devices. Offers device enrollment, app management, and security features.
Scalefusion is a comprehensive and one of the best Unified Endpoint Management (UEM) solutions from the competition, offering a versatile platform to manage and secure enterprise mobile devices and endpoints. It simplifies the management of a diverse fleet of devices, including smartphones, tablets, laptops, desktops, POS/mPOS terminals, digital signage, and rugged devices across various operating systems like Android, iOS, macOS, Windows, and Linux.
Why Scalefusion UEM Solution?
Scalefusion is acclaimed for its user-friendly interface, robust device management capabilities, and exceptional customer support. It enables seamless management of devices, ensuring security and compliance while enhancing productivity. Its adaptability to different business sizes and industries makes it a preferred choice for many organizations.
Who It’s For?
Scalefusion is designed for businesses of all sizes, particularly those looking to streamline device management and security. It’s ideal for industries like education, healthcare, logistics, retail, transportation, hospitality, and more, where managing a mix of devices and operating systems efficiently is crucial.
Key Features of Unified Endpoint Management Tool
- Multi-OS Support: Manages devices across Android, iOS, macOS, Windows, and Linux platforms.
- Remote Device Management: Offers capabilities like remote lock, wipe, and troubleshooting.
- Content Management: Enables pushing and removing content remotely on devices.
- Application Management: Facilitates the distribution and management of apps.
- Customizable Dashboard: Provides a centralized platform for managing all devices.
- Web and App Allowlisting/Blocklisting: Helps allow or block apps and websites based on business requirements.
- Kiosk Mode: Locks down devices to a single app (or specific apps) for dedicated purposes.
The unique feature of Scalefusion is OneIdP, an in-built Identity and Access Management (IAM) capability available within its dashboard. OneIdP comprises two components—OneDirectory and OneID. While OneDirectory caters to the identity element, OneID substantiates device access for users through conditional protocols.
- Ease of Use: Friendly UI, making device enrollment (including BYOD) and management simple.
- Comprehensive Support: Responsive and knowledgeable customer service.
- Flexible Management: Efficiently manages diverse device types and operating systems.
- Robust Security: Offers strong security features to protect enterprise data.
- Customization: Ability to tailor features to specific business needs, along with branding options.
- Limited Tablet/Mobile Dashboard Compatibility: The dashboard can only be accessed through a PC as it is web-based.
- No On-Premise Version for Small Deployments: Currently, the on-premise version is available only for large enterprise deployments.
- ChromeOS Not Supported: At present, it does not support devices running on ChromeOS
Reasons to Buy
- Scalability: Suitable for both small businesses and large enterprises.
- Cross-Platform Support: Manages a diverse range of devices and operating systems.
- Superior Customer Support: Quick and effective support for troubleshooting.
- Remote Troubleshooting with VoIP: Admins can troubleshoot devices remotely, eliminating the need for on-site visits.
- Enhanced Productivity: Streamlines device management, saving time and resources.
- Essentials – $2 per device per month; Growth – $3.5 per device per month; Business – $5 per device per month; Enterprise – $6 per device per month
NinjaOne Endpoint Management Platform
NinjaOne, known for its unified approach to endpoint management, stands out in the IT management software market. Its robust and user-friendly platform is designed to deliver efficient, scalable, and comprehensive IT endpoint management support, making it a top choice for businesses seeking a streamlined IT management experience.
NinjaOne is renowned for its ease of use, powerful automation, and extensive feature set, making it an ideal solution for businesses aiming to optimize their IT operations. Its reputation is bolstered by high ratings and positive feedback from users, particularly for its intuitive interface and reliable performance.
Who It’s For?
NinjaOne caters to a wide range of IT professionals, including Managed Service Providers (MSPs) and internal IT departments. It’s versatile enough to suit various industries such as healthcare, education, government, financial services, and more, providing a comprehensive solution for different organizational needs.
- Unified device management for Windows, Mac, and Linux systems
- Advanced patch management capabilities
- Efficient and scalable software deployment
- Scripting and automation to streamline IT tasks
- Real-time monitoring, alerting, and reporting for proactive management
- Secure remote access for hands-on support
One distinctive aspect of NinjaOne is its form-based script deployment, allowing customization of scripts without requiring in-depth coding knowledge. This feature stands out for its ability to empower technicians to create and deploy scripts easily, enhancing operational efficiency.
- Intuitive and user-friendly interface
- High scalability, suitable for various business sizes
- Comprehensive monitoring and management features
- Reliable patch management and automation capabilities
- Effective support for remote and hybrid work environments
- Some users have noted a desire for more extensive reporting capabilities
- The management policies’ hierarchy can be somewhat cumbersome to navigate
- Certain integrations may be less robust than desired
Reasons to Buy
- Significant time savings through automation and efficient task management
- Improved technician efficiency and end-user support
- A comprehensive, all-in-one solution for endpoint management
- Pay-per-device model
- Pricing on request
- 14-day free trial
ManageEngine Endpoint Central
ManageEngine Endpoint Central is a comprehensive unified endpoint management solution designed to manage and secure various endpoints in an organization. This software is particularly effective for patch management, software deployment, and asset management and includes mobile device management (MDM) capabilities. It offers a robust platform for managing Windows, Mac, Linux, and mobile devices all from a centralized management console.
Why ManageEngine Endpoint Central?
Endpoint Central stands out for its ease of use and extensive range of features, including patch management, asset management, OS imaging and deployment, endpoint security, and more. It’s particularly noted for its ability to automate routine tasks like patch updates and software deployments, thus enhancing the efficiency and security of IT operations.
Who It’s For?
This software is ideal for IT professionals and businesses of all sizes looking to streamline their endpoint management processes. It suits various sectors, including retail, utilities, and information technology services, particularly those with a need for managing a diverse range of endpoint devices.
- Patch Management: Automate OS and third-party application updates with options to test and approve patches before deployment.
- Mobile Device Management: Offers extensive features for managing and securing mobile devices, suitable for BYOD environments.
- Power Management: Implement power schemes and schedule shutdowns for groups of computers to optimize energy usage.
- IT Asset Management: Provides a complete view of hardware and software assets, with real-time inventory alerts and a range of configuration options.
- OS Imaging and Deployment: Facilitates efficient OS deployment across networks, eliminating the need for manual deployment.
- Endpoint Security: Includes add-ons for vulnerability management, software audits, and application control to protect against external threats.
One standout aspect of ManageEngine Endpoint Central is its robust endpoint security offerings. The platform offers ransomware protection, which includes machine learning-assisted behavior analysis to detect intrusion attempts and the capability for seamless rollback to recover data.
- Admin-friendly interface and customizable options
- Comprehensive and effective patch management system
- Asset management capabilities with detailed reporting
- Cost-effective compared to competitors
- Efficient technical support
- Limited third-party patching capabilities
- Some users have reported a steep learning curve for software deployment targeting
- Occasional issues with agent connectivity
- The need for frequent product patches to address software bugs
Reasons to Buy
- Budget-friendly with a stable and efficient platform
- Offers a single platform for managing diverse IT assets
- User-friendly interface and robust support
- Comprehensive package for day-to-day management of client devices
- Effective power management and endpoint security features
- Multiple tiers and models for on-prem and cloud deployments
- 30-day free trial
Microsoft Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. It’s an integral part of Microsoft’s Enterprise Mobility + Security (EMS) suite, allowing you to manage devices and applications.
Why Microsoft Intune?
Intune offers streamlined, integrated management of corporate and BYOD devices, bringing together endpoint management and security in a single solution. It’s a key player in enforcing corporate security policies and maintaining compliance while supporting a diverse mobile environment.
Who It’s For?
Microsoft Intune is designed for IT professionals and organizations that must manage and secure their endpoints. It’s particularly beneficial for enterprises embracing remote or hybrid work environments, needing to manage a variety of devices, including phones, tablets, and laptops, across different platforms.
- Cross-Platform Support: Manages devices across Windows, Android, Mac, iOS, and Linux.
- Endpoint Security: Provides automatic detection and remediation of cyber threats.
- Mobile Application Management: Protects data without requiring device enrollment.
- Endpoint Analytics: Uses AI-driven analytics for proactive recommendations.
- Specialty Device Management: Manages unique devices like AR/VR headsets and large smart-screen devices.
The standout feature of Microsoft Intune is its “Remote Help” capability. This tool allows IT helpdesks to remotely troubleshoot desktop and mobile devices, essential for supporting a dispersed workforce. This aligns with the growing trend of remote work and the need for efficient, remote IT support.
- Integrated Security and Management: Bundles endpoint security and management capabilities.
- Cost-Effective: Reduces the need for multiple vendor solutions.
- Enhanced User Experience: Provides zero-touch deployment and flexible mobile application management.
- Complexity in Advanced Configurations: Setting up and managing complex configurations can be challenging.
- Platform Preference: More robust features for Windows devices compared to non-Windows platforms.
- Learning Curve: Initial setup and configuration can be daunting for new users.
Reasons to Buy
- Unified Endpoint Management: Simplifies the management of a diverse range of devices.
- Security and Compliance: Enhances the security posture of an organization by enforcing compliance.
- Remote and Hybrid Work Enablement: Facilitates efficient management of remote workers’ devices.
- Intune is a bundled offering available with Microsoft enterprise packages
- 30-day free trial with 100 user licenses
VMware Workspace ONE
VMware Workspace ONE is a UEM solution that simplifies the management of various devices and applications across an organization. This solution supports a wide range of devices, including iOS, Android, and Windows, offering a single platform for managing these diverse endpoints.
Why Workspace ONE?
Workspace ONE is chosen for its ability to provide a seamless experience across different devices and operating systems. It offers robust security features and a streamlined management process, making it easier for IT teams to deploy, manage, and secure devices and applications.
Who It’s For?
Workspace ONE is ideal for businesses of all sizes, especially those that need to manage a diverse range of devices and applications. It’s beneficial for organizations looking for a secure and efficient way to manage their digital workspace.
- Unified Endpoint Management: Supports a variety of devices and operating systems.
- Single Sign-On (SSO): Offers passwordless access to a wide range of applications.
- Conditional Access: Implements dynamic decisions regarding end-user access rights.
- Automated App Management: Automates the application delivery process for improved security and compliance.
The standout feature is its integration capability, especially for businesses already using VMware products. It also offers an orchestrator model for the onboarding of new devices, which significantly eases the IT workload.
Pros of Workspace ONE
- Versatility: Supports a wide range of devices and operating systems.
- User-Friendly Interface: Simplifies the management process for both novice and advanced users.
- Robust Security: Advanced security features and compliance tools.
Cons of Workspace ONE
- Complexity: It can be overwhelming for new users due to its comprehensive features.
- Cost: It may be perceived as expensive, particularly for smaller businesses or those with limited IT budgets.
Reasons to Buy Workspace ONE
Organizations might opt for Workspace ONE for its extensive device management capabilities, robust security features, and seamless integration with VMware products. It’s also beneficial for its automated app management and real-time visibility into device and application usage.
- Standard – $3.78 per device/month; Advanced – $6 per device/month; Enterprise – $10 per device/month; Enterprise for VDI – $20 per device/month; AirWatch: Starting at $4.33 per device/month for the entry-level package.
- 30-day free trial
Closing in on an ideal endpoint management software involves a lot of evaluation of business needs and IT workloads. Of course, pricing plays a key role too. Once the business needs are analyzed, choosing a simplified UEM solution with adept customer support can be a decisive factor. And yes, don’t forget to keep scalability and flexibility in mind.