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6 Reasons Why Your Organization Needs Tech-Savvy Employees

  • December 19, 2018

Today’s organizations work with employees from varied age-groups, each doing justice to his/her specific role and together they drive the enterprise towards collective success. However, from time to time, it becomes imperative to introduce newer and more enhanced technologies that aim to transform the workplace into a more productive environment and therefore we need to turn from tech-shy to tech-savvy. The technological advancements are going through an evolutionary phase. To embrace this ever-expanding IT disruption, future-proofing your workforce and making them tech-savvy is the right strategy to start with.

The millennials entering the IT space have huge technology expectations. With increasing automation at the workplace and the torrent of applications pouring in, training employees with skills to handle this technology disruption can ensure better workplace collaboration and productive engagement. Notably, in times where the virtual and on-demand workforce is on the rise, training employees with the right technical skills is of great significance.

Here are the top 6 reasons why organizations should make their employees tech-savvy:

1. It is an investment with sure-shot gains

Technology has become such an integral part of our lives that we can no longer afford to keep it away from our business environment. According to Microsoft, 67% of workers use their mobile devices in the workplace. It has been observed that employees who are agile have performed much better in customer-facing scenarios as they can provide real-time solutions. Empowered with technology, employees reduce the time gap in solving critical business issues, ensure faster deliveries as well as improve the professional network for the organization. So investing in training programmes for employees is a profitable investment for the enterprise in the long run. Most importantly, we need to instill the feeling that technology is here to make our lives easier and not the other way around!

2. It will take collaboration and communication to the next levels

In a business environment, employees have to keep switching between desks to non-desk scenarios. Tech-savvy employees are more capable of utilizing and access enterprise information on-the-go and put it to use from anywhere, anytime. This interoperability becomes a scoring goal in business as it defines how easily you can take quick action or make a smart decision. Tech-savvy employees are more agile and competent to make the best out of useful professional collaboration tools and content-sharing software, and these get works done faster in a smarter way. Also, a tech-savvy employee will have more clarity about technological concepts like data and device security, IT regulations and secure network policies and can apply the protocols while sharing company information and collaborating within a secured mobile environment.

3. It will drive a work environment towards innovation and agility

Building a tech-savvy workforce is the ultimate call of the hour, especially, when your competitors are trying to overrun you with their business! Tech-savvy employees are majorly driven by a hunger to search, explore, learn and implement newer and more advanced business solutions, which results into finding better, more effective and faster ways to accomplish tasks and results. Hence, it has become a mandate for most companies to hire personnel with keen technical acumen and apt skillset selectively. Investing in professional training and coaching goes a long way in empowering your employees with confidence and adaptiveness to deal with technological agility, innovations and various dynamic scenarios.

4. It will enhance CX with better and faster resolutions

High level of technological awareness and expertise means that your employees are well-positioned to offer better, faster and more effective resolutions to your customers’ real-world business problems. End users and consumers today are expecting more out of technology, and they are well aware of how technology functions and how it should be delivered, which means employees, need to stay ready and much ahead regarding technical brilliance and information to make sure that the end user experience remains in perfect shape! Being tech-savvy also help employees to stay informed about customer queries and issues through varied digital platforms, which enable employees to offer faster and better customer resolutions.

5. It will increase workplace satisfaction, productivity, and engagement

Technology has opened a whole new world of possibilities at work, and a tech-savvy workforce is ideally driving new ideas of improvement and better options for innovations. Trends like virtual meetings, automation, mobility management, analytics, enterprise resource management, collaboration/communication software (Slack, Trello, Asana, Yammer, Zoom, Tetra Tribe, etc.) and policies like BYOD make life at work easy and stressfree. It doesn’t only promote employee satisfaction and everyday engagement but also supports community-building amongst peers, motivation and happiness quotient. Technologies like cloud-based projects and task management software enhance team performance and individual productivity. Companies should also consider using employee engagement platforms to facilitate rewards, recognition and a bit of fun element in the daily life of an employee – they need to examine the comfort zone of their employees and accordingly allow them a playing field.

6. It will future-proof your employees against any uncertainties

Being tech-savvy is not just an attitude, it has become a way of life, whether at home or in office, it spares the person a lot of unnecessary time and efforts. A tech-savvy workforce is not a one who is aware of using new tools, software, and platforms – they must have an innate hunger and understanding to stay agile and open to new technological advancements and even surprising developments. A company with tech-savvy employees are better placed to adopt new technological trends and face unknown challenges. In fact, it is well-equipped to make an opportunity out of an obstacle! A workforce who is well-versed with cloud computing, analyzing reports and diving into big data are in demand everywhere for adding extra value to an organization.

Organizations must hit a perfect balance while driving technological developments within their workforce – a bridge to gap the differences between business goals and employee benefits. They need to understand what kind of technology integration is possible/recommended at work so that employees feel motivated, inspired and charged up for better productivity, efficiency. The primary motto behind having tech-savvy employees should be to imbibe the sense of responsibility, ownership, trust towards the company and a shared level of understanding, which will go a long way in creating a holistic organizational environment based on innovation, passion, and compassion.

About the Author

Sonali has an extensive experience in content writing, marketing, and strategy and she has worked with companies where she was involved in the 360-degree content production and editing. An avid reader and animal lover, she loves to cook, take care of her plants and travel.

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