How to Engage Remote Employees During Work From Home: 5 Tips for Business

  • August 18, 2020

Ever since the pandemic hit, modern enterprises have moved to remote operations. Considering the safety of the employees and prioritizing the employee well-being over everything else was indeed a tremendous and necessary move. The initial hesitation around remote working and employee productivity for the companies that did not have a ‘work from home’ as a regular policy has now subsided.

With several policy changes and a bunch of handy remote working tools that have been incremental in helping keep up with the workforce productivity as well as data security, timesheet calculation is one thing that still generates concerns from business leaders, as well as the people and culture managers in organizations, is how to engage remote employee?

Engaging remote employees is not straightforward, and while it may seem more employee-centric, engaging employees is imperative for employee productivity in the long run. Engaged employees perform better and stick with the organization longer. While remote working has nullified the possibility of team engagement activities- from team lunches to milestone celebrations to off-site training and all-hands meets, what does the future of employee engagement look like? 

With the millennials expected to be a large part of the workforce, organizations are expected to overhaul their existing employee well-being programs, shed off the hierarchy, and opt for a more parallel and open employee culture. Moreover, the role and life of freelancers, contract employees, and permanent remote staff will be increasing in the coming times, which ushers in other challenges in maintaining employee engagement.

Also Read: How Scalefusion Makes Provisioning WFH Easier for IT Departments

If maintaining employee engagement and collaboration in a remote working environment is challenging, we’ve put together a list of pointers that can help!

How to Engage Your Remote Employees With These 5 Tips

1. Centralizing Communication

This is by far the most essential way to engage employees virtually. Employees cannot walk up to someone’s desk to clarify a doubt or set up a meeting; checking other team members’ availability is easy. Accessing employees and other team members with remote work is slightly complicated; hence, having a centralized communication channel is necessary. For starters, you can use the SharePoint calendar to schedule meetings and events accurately.

This communication channel cannot be a latent email or a personal messaging tool and needs to be corporate-exclusive. Employees should be able to simply get in touch with their teammates over calls or messages. Regular 1:1 meeting check-ins should be scheduled between managers, direct reports, and team members and their colleagues.

Centralizing communication is also important for sending out company-wide announcements, notifications, and updates to keep employees in the loop. 

2. Facilitating Collaboration

Access to the right documents and business resources is critical to employee productivity and engagement. These resources need to be available whenever employees need them. While they can be made available over a secure cloud, easy access to recently updated resources or work-in-progress documents is possible only over a secure messaging app that supports file transfer. 

Maintaining the security of the documents exchanged over a communication tool is essential, so choosing a tool with encryption is the right way to keep your employees engaged and data secure. 

staying engaged while working remotely
Photo by XPS on Unsplash

3. Making Way for Innovation

Innovation doesn’t need to stop, be it remote working or not. With employees working remotely full-time and for an indefinite period, there needs to be a proper channel to bring together the innovators of your organization, plan brainstorming sessions and discuss new ideas over virtual whiteboards. 

In fact, with employees being home and saving time on the commute, there can be more time set aside for exploring new ideas and projects.

4. Hosting Virtual Fun Activities 

“All work and no play makes an employee lose productivity,” and so goes the new saying. To upkeep employee engagement, companies can host virtual events, competitions like talent hunts and quizzes, or a hackathon. This brings remote teams together and provides a good time off from mundane work and home-office activities. 

Also Read: How to Maintain Security When Employees Work Remotely

A communication tool that paves the way for enterprise-wide communication via a group chat encompassing all the teams across diverse geographical locations can help bring remote employees together virtually. 

how to keep employees engaged during work from home
Photo by XPS on Unsplash

5. Remote Support 

Let’s face it, frustrated employees cannot be productive and, after a while, simply are not engaged enough to care about extending their efficiency. And nothing frustrates employees more than device hardware + software errors, especially when the technical/IT help is not around.

Extending remote support over the air to troubleshoot the device’s hardware and software issues is imperative to keep employees engaged and productive while remote working. Investing in a remote support solution is a stepping stone in streamlining troubleshooting for remote working employees.


Remote working is here to stay, changing how organizations operate in the future. Without a doubt, maintaining employee engagement will be crucial to keep them productive and extend a positive brand image for the company. However, following the tips in this article, you can ensure that your remote employees are engaged and productive. Additionally, you can use these tips to build a foundation for future success with remote work.

Thousands of businesses rely upon Scalefusion for managing their mobile device, desktops, laptops and other endpoints

Renuka Shahane is a Sr. Content Writer at Scalefusion. An engineering graduate, an Apple junkie and an avid reader, she has a 5+ years of experience in content creation, content strategy and PR for technology and web based startups.
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