More

    How to Allow Only Work Calls on Company-Owned Phones

    Share On

    Enabling your workforce with company-owned phones is essential to ensure round-the-clock connectivity with all the stakeholders, including employees as well as customers. The call and data charges incurred on these phones are borne by the company. While having an MDM solution to apply policies and enforce restrictions on the company-owned mobile phones can help curb excess data charges, having a grip on the calling charges is slightly hard.

    Companies opting for an MDM solution to manage their devices most commonly restrict the calling access by configuring the SIM settings. But if a set of workforce needs to be facilitated with voice calling for work and business purposes, companies need to find a solution that can incorporate their need to establish calls while ensuring that the calls are strictly business-related. This will accomplish two things- your workforce is powered with the feature they require and it will not induce exuberant charges to the company.

    Scalefusion MDM has a pragmatic solution within its Eva Communication Suite– a team communication app. Eva Communication Suite enables two-way encrypted messaging and VoIP calling between the device inventory. This enables IT admins to communicate with the employees and vice-a-versa. It also helps various teams to collaborate for business purposes.

    With the versatile feature of Eva Communication Suite called the Eva Phone, IT admins can configure the managed devices to establish work-only calls. Using a VoIP number, businesses can ensure that all calls made through the Eva Phone are routed securely and used exclusively for work-related purposes It helps companies have granular control over the incoming and outgoing calls on company-owned phones.

    Here’s how you can allow work-only calls on company-owned phones using Eva Communication Suite:

    Get Started:

    a) Sign up on Scalefusion. Make sure you use an account that is not G-Suite enabled to sign up. Once you create an account, confirm your email address.

    b) You can now start enrolling your devices on the Scalefusion dashboard and apply company-specific policies. Create device profiles and groups for different teams within your employees.

    c) Enable the Eva Communication Suite on the Scalefusion dashboard. Navigate to Eva Communication Settings and enable Eva Phone.

    d) Once you’ve enabled the Eva Communication Suite and Eva Phone, push the ‘Eva App’ on the managed devices My Apps section. Eva App is a native app by Scalefusion.

    e) On the device, you need to select Eva App as the default phone app.

    Step-by-step process to enable work-only calls on company-owned phones using Eva Phone:

    1. Navigate to Eva Communication Suite. And click on the Phone option. Here, add contacts to which your workforce can establish calls.

    2. You can also upload a CSV with all the contact lists. Make sure you enter the country code along with the phone number while uploading contacts. You can also add contacts based on USSD number.

    3. Once the contacts are added, navigate to the Call Lists section in the Eva Phone Section on Scalefusion dashboard. Here, start creating a contact list. You can enter a custom name for the contact list.

    4. Start adding contacts to the list. You can customize what is allowed for each contact through lists.

    5. You can enforce dialpad settings and speakerphone, configure incoming and outgoing functionality and also enable conference calls. You can also choose to hide contact numbers to maintain privacy.

    6. Once your contact list is created and configured, you can click on Save.

    7. Once the contact list is saved, you can publish the contact list on devices, device groups or device profiles.

    8. You can thus create exclusive contact lists for various teams within your company and allow work-only calls on your devices.

    9. You can review the settings applied to your contact lists and also edit them later.

    With Scalefusion MDM integrated with Eva Phone, you can easily configure work-only calls on company-owned phones.

    Get your 14-day free trial today!


    Renuka Shahane
    Renuka Shahane
    Renuka Shahane is a writer and editor at Scalefusion blog. An avid reader who loves writing about technology, she likes translating technical jargon into consumable content.

    Latest Articles

    What is CIS hardening? Basic hardening guidelines

    Imagine waking up to a cyberattack that costs your business millions. In 2023, cybercrime caused $9.22 trillion in losses, with the average data breach...

    5 key strategies for compliance benchmarking: Stay ahead of regulations

    Did you know that the global average cost of a data breach reached $4.88 million in 2024? From data privacy laws like GDPR and...

    What is URL Phishing? All you need to know and how to stay protected

    Imagine an employee receiving an email from your server vendor with a link to a document. They click it, assuming it’s safe, only to...

    Latest From Author

    Expert Insights from Our Webinar: Mastering Windows Patch Management with Scalefusion UEM

    Keeping Windows devices secure and compliant has never been more critical—or more challenging. According to a study conducted by the Poneman Institute, 60% of...

    How to Lockdown Windows Devices in Multi App Kiosk Mode?

    Windows devices dominate the desktop market, with Windows 10 still leading at around 65% market share as of July 2024. While Windows 11 adoption...

    What is Windows Autopilot: A Step-by-Step Admin’s Guide

    As businesses move towards a digitally equipped infrastructure that incorporates modern technologies like Windows autopilot while maintaining user preference and ease of use to...

    More from the blog

    Google Workspace Endpoint Management for Windows: Mitigating the challenges...

    Managing Windows devices in a business environment requires a balance between security, compliance, and user productivity. Google Workspace Endpoint...

    What is Apple’s Automated Device Enrollment?

    Unboxing a brand-new Apple device is exciting, but for IT teams, it’s just the start of a long setup...

    Scalefusion macOS App Catalog: Simplify app management 

    Ask any IT admin about managing apps on macOS devices, and you’ll quickly hear the frustrations. You’re dealing with...