Startup Coach

Leadership ideas, business wisdom, CX, SaaS Support and more! All that a startup needs to know.
World-Class Customer Support

Does Your MDM Vendor Provide a World-Class Customer Support?

World-Class Customer Support The pervasiveness of mobile devices is evident in almost every modern organization around the globe.…
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Corporate Cockroach

Corporate Cockroach: The Significance of Workplace Adaptability

Corporate Cockroach “It is neither the strongest of the species that survives nor the most intelligent that survives.…
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Managers vs Leaders

Managers and Leaders: Why Companies Need to Hit a Healthy Balance?

Managers vs Leaders Few days back, I was having a conversation with a friend of mine and I…
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Pigeon Paradox

Pigeon Paradox – How is it Relevant to the Corporate World?

Pigeon Paradox “Leaders always have the courage to make unpopular decisions and gut calls” – Jack Welch The…
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The Top 5 Areas that CTOs are Investing in

Present workspaces are on the brink of organizational upheaval in terms of technology and generation-shift in decision makers.…
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Customer Support System_SaaS

How Some Brands Have Changed their B2B SaaS Game with a Powerful Customer Support System

Software As A Service – You know what’s really interesting about SaaS? The first S of the abbreviation…
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security concerns B2B SAAS

7 Key Security Risks and Concerns Associated with B2B SaaS

B2B organizations are increasingly selecting SaaS for features like versatility and easy accessibility. Apart from that B2B SaaS…
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How to Drive Perfect Customer Success for Your SaaS Company

The emergence of a cloud philosophy in the software space has greatly attributed to the rising importance of…
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Customer Support in B2B SaaS

Why is it Crucial to Create a Robust Customer Support Process in B2B SaaS?

The ways in which SaaS organizations work are constantly transforming with the rising influx of new software versions,…
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