Startup Coach

Leadership ideas, business wisdom, CX, SaaS Support and more! All that a startup needs to know.

How to Drive Perfect Customer Success for Your SaaS Company

The emergence of a cloud philosophy in the software space has greatly attributed to the rising importance of…
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Customer Support in B2B SaaS

Why is it Crucial to Create a Robust Customer Support Process in B2B SaaS?

The ways in which SaaS organizations work are constantly transforming with the rising influx of new software versions,…
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Tech-Savvy Employees

6 Reasons Why Your Organization Needs Tech-Savvy Employees

Today’s organizations work with employees from varied age-groups, each doing justice to his/her specific role and together they…
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Brand Building: A Critical Exercise for SaaS Companies

“It's better to be first in the mind than to be first in the marketplace.” - Al Ries…
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SaaS product launch pitfalls to avoid

Launching a SaaS Product? Avoid these Common Pitfalls at any Cost.

If you are contemplating to launch a SaaS product, it is obvious to have several questions and doubts…
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7 Important Business Metrics for SaaS Companies to Track Growth

Business Metrics for SaaS Companies Growing any business from scratch is difficult but scaling up a Software as…
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GDPR compliance

GDPR: How SaaS companies should prepare for the regulation?

“Data is a precious thing and will last longer than the systems themselves.”  Tim Berners-Lee, inventor of the…
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SAAS Enterprise Deal

Winning an Enterprise Deal for a SaaS Startup: A Success Story

Nothing beats the feeling of winning a big deal. You spend hours and days making calls, sending out…
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