Present workspaces are on the brink of organizational upheaval regarding technology and generation-shift in decision-makers. With the baby boomers set to retire, millennials taking on powerful management positions, and Gen-Z set to join the workforce, a modern workspace will see a dramatic change in how revenue drive is highly influenced by technology and consumer experience. The key focus areas for CTOs, who are striving to future-proof the businesses, are user and customer experience, data and analytics, IT and data security from frauds and cyber attacks, corporate regulations, and rising competition.
Naturally, the decision-makers like CTOs and CIOs have to prepare, address, manage and well-equip all corners of the organization with this imminent change.
What Are the Top Emerging Technologies CTOs Should Invest in 2023?
Before investing in any technology (and related solutions), CTOs, CIOs, and IT leaders must identify the end-user’s needs (employees and customers) while considering the IT team’s pain points. For instance, a modern end user wants to be ‘always’ connected and get the work done at the tap of a button. They prefer using the latest and personal devices for both business and pleasure, as they are more convenient, up-to-date, and equipped with all they need.
Keeping this in mind, CTOs are now focusing on technology related to the following five domains.
1. IT Enablement
Most enterprises (small or large scale) are undergoing a digital transformation. There is an increased focus on improving employee productivity, business process efficiency, data accuracy, and automation of most business processes to reduce costs and redundant efforts. The trend is to invest in relevant tools to enable the business IT to perform better and faster.
- Automate business processes to ensure business continuity.
- Cloud-based services that support remote work and reduce infrastructure costs.
- Integrated solutions to minimize management, maintenance, and learning costs.
- Module-based solutions for customization and adaptability according to enterprise needs.
IT Enablement investments, when prioritized and planned appropriately, can have a concrete and positive impact on the productivity and effectiveness of employees and the existing IT tools in an organization.
2. Cyber Secure Work Environment
Probably, any business’s most challenging and significant investment priority is securing the work environment from cyber-attacks. With technological advancements, cyber-attacks are becoming sophisticated.
Hence, mechanisms and technologies that support security controls – corrective and preventive; are imperative for an organization’s cyber defense. An organization needs a healthy balance of sophisticated security techniques to persistently monitor, track, measure, and detect all activities in the enterprise periphery (including the corporate network), block attacks, and take appropriate measures when the threats become a reality.
Moreover, security success mainly depends on how employees can use simple security tools to manage their own security settings and report if malicious activity is noted.
3. End-User Experience
Apart from your customers who use your products, your employees also need an enhanced user experience, making them more agile, productive, comfortable, and engaged while working.
What contributes to the user experience? A product (or a software tool for employees) with an intuitive interface is efficient, works seamlessly irrespective of the platform, and enhances the user’s experience. Though most companies focus on customer deliverables, CTOs realize that a happy employee will ultimately lead to a successful business.
Embracing technology that simplifies user management (creation of profiles, user self-management, etc.), offers platform independence, and ensures data security (both corporate and personal) without compromising on user privacy will not only empower the employees while working but will also be motivational factor to work for the organization from any time, any place.
4. Advanced Analytics
Data is the nucleus of every organization. Whether it is maintaining customer data for better customer experience, managing internal inventory, or gathering insights on productivity, profits, revenue, and ROI – an organization needs an effective data strategy. For this, businesses need to invest in technologies that enable real-time data processing to glean actionable insights and help better plan product development, customer interactions, inventory management, office layouts, supply chain management, fraud or anomaly detection, and much more.
Collective use of analytics tools like data pre-processing, databases, distributed storage, knowledge discovery tools, stream analytics, predictive analytics, mobile device visualization, data virtualization, etc., helps businesses fuel data-driven, strategic decisions.
5. Mobile Device Management
A strong and capable MDM solution ensures that every enterprise-managed device has been deployed with required security policies that protect corporate and employee data from external threats, insecure networks, and attacks. MDM features like remote control, remote wipe and access, user authentication, geofencing, location tracking, and so on make sure that the device and the information are always in safe hands. MDM solution enables device restrictions that automatically increase user productivity and optimal device and data used solely for work purposes, which drives workflow efficiency and smoother internal operations.
Assigning tasks to teams or individuals and tracking progress and performance becomes easier with an MDM. Company IT teams benefit immensely from powerful MDM software that enables them to use features like bulk device enrollment, easy device profile and user management, deploying security policies and applying device restrictions, and many more. The best part is that they can do all these and much more from a single platform. A perfect MDM solution always aims to empower the IT team to perform daily tasks like device management, monitoring, securing, and supervising like a breeze.
Of course, various tools and technologies in different domains can help you digitally transform your organization ecosystem, secure your organization from cyber-attacks, improve user experience and use advanced analytics to better plan for your next steps. But how about selecting a unique, powerful, scalable Mobile Device Management solution that includes almost all the abovementioned areas?
Scalefusion MDM helps your organization manage enterprises’ personal or corporate-owned devices in a simple, consistent, secure, seamless, and centralized manner. You no longer have to worry about how many devices have entered or exited your system because it eases device enrollment, management, monitoring, and tracking.
It has everything that a traditional MDM solution provides and the additional power of InterOps – which helps IT administrators remotely fix mobile device issues and support the modern workforce by integrating with ITSM solutions and also drives effective enterprise communication across device users and the IT admin. Scalefusion DeepDive is a unique feature that offers granular device visualization and data analytics to the IT team for better scrutiny and faster remediation.
While CTOs embrace the latest technology trends, their focus remains on business transformation, growth, employee agility, productivity, satisfaction, and enhanced user experience. We at Scalefusion help you do just that by enabling flexibility and performance without compromising on security, reliability, or functionality.
